Beamer’s First Year Milestones: A Message from CEO Satya Ganni
Satya Ganni
Sep 26, 2024
Beamer
Track and improve customer happiness with NPS®.
Send users surveys and measure customer satisfaction with an easy-to-use and free NPS tool. Get actionable user feedback. No code required.
Beamer is the #1 customer communications platform for product releases
insights
Net Promoter Score
Get NPS feedback to track customer happiness.
Install NPS survey in-app for higher response rates to measure customer satisfaction for your product and latest releases.
- check Gauge enthusiasm
- check Set realistic goals
- check Identify promoters
- check Create ambassadors
assessment
Analytics
Track results over time with analytics.
View your average NPS over time and identify trends that you can act on. Always be in the know for what your customers want.
- check Real-time metrics
- check Make informed decisions
- check Filter by event
- check Export to CSV
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Segmentation
Use segmentation to filter results.
View NPS results for specific user groups like role, location, plan, account, industry or anything else to get powerful insights.
- check Interest guaranteed
- check Target your public
- check Send notifications
- check Segment audiences
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Survey Formats
Multiple widget formats.
Make the widget your own and address your users in the best possible way. Choose between four different NPS widgets like 0 to 10, 1 to 5, and two kinds of reaction ratings!
- check Customize your survey
- check Score & emoji mode
- check Follow-up questions
- check Ask for user emails
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Survey Methods
Send NPS surveys in-app, via email and link.
Reach out to your users in-app, via email and link for maximum response rate. More responses = better feedback.
- check In-app survey
- check Email questionnaire
- check Linked survey
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Trends and Insights
Identify patterns and organize with tags.
[betatag=”coming soon”] Discover common user responses and tag them so you can track important trends. Automated common keyword recognition and manual tagging.
- check Identify trends
- check Look for patterns
- check Make better decisions
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Installation
Install in 5 minutes or less. No code and hassle free.
You don’t need to know how to code to use Beamer. Get access to tons of amazing features with a simple click.
- check No code required
- check Easy-to-use embed code
- check Wordpress plugin
- check Documentation & tutorials
And there's more...
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Auto-response messages
Send automated in-app responses to users based on what score they gave you to increase engagement even more.
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Integrate with your workflow
Send NPS scores to platforms like Zendesk, Zapier, Integromat, Intercom, Pabbly and many more to trigger automated workflows and drive retention.
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Customize look and feel
Change the design to perfectly match your website or app. Show users the NPS survey in their own language and increase response rate.
Beamer NPS is loved by product teams all across the globe 💛
520%
Return on investment (ROI)
2x
Improvement in customer happiness
40%
Reduction in customer churn
“
Beamer has revolutionized our approach to client communication, offering a seamless platform for announcing new features directly within our application. By allowing us to engage with users where they are most active, it ensures timely and effective communication. Furthermore, the integration of the Net Promoter Score (NPS) polling provides invaluable insights into user satisfaction, serving as a pivotal tool for enhancing our product offerings. We have increased user engagement 15% year over year from the comprehensive solutions provided by Beamer.
”
Josh Pendergrass
VP of Engeneering at Broadlume
From our Blog.
How Fugo Boosted User Engagement and Reduced Churn with Beamer
Jen Chin
Sep 19, 2024
3 Ways Businesses Can Transition to a Product-Led Growth Model
Satya Ganni
Jun 19, 2024
Keep your users in the know!