Collect and analyze user feedback.

Hear directly from your customers, prioritize their ideas and share continuous product updates.

Beamer Feedback - customer feedback tool

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Beamer is the #1 customer feedback tool

Streamline feedback

Unify all requests in a single place.

Collect, prioritize and respond to valuable customer feedback in one place. Surface important insights and understand customer needs across segments.

1-click in-app feedback
Log ideas for users
Collect feedback via integration
Add a custom Feedback button

Get a demo

customer feedback tool - comments sample

Prioritize

Validate feature ideas early.

Enable customers to vote on the features that matter. Get more context by having a customer conversation without leaving Beamer.

Vote & comment on Ideas
In-app customer conversations
Add a Priority Score to feedback

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Workflow

Close the feedback loop.

Automatically update your customers when the features that they value are live with Beamer feedback tool. You can also continuously share your updates with a public roadmap.

Automatic status tracking
Public & private Roadmap

Integrations

Send feedback to your support teams.

Use Zapier to send user feedback directly to your sales or support teams. You can send feedback to Slack channels, email and more.

1,000+ third-party apps
API & Webhooks
Social sharing
Wordpress plugin

See how integrations work

Inbox

Respond directly and build user trust.

An inbox view to respond to comments to keep users engaged and updated.

All messages in one place
Respond live
Track interactions
Save for later

Try inbox live

Installation

Install in 5 minutes or less. No code and hassle free.

You don’t need to know how to code to use Beamer. Get access to tons of amazing features with a simple click.

No code required
Easy-to-use embed code
Wordpress plugin
Documentation & tutorials

Learn how to install Beamer

And there's more...

Improve your product based on real user feedback

User feedback is the best source of ideas to improve your site and product. Increase user satisfaction by showing them you value their input and increase your sales.

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Segment your users

Use segmentation to target your user database, send custom announcements and get even more results.

Learn about segmentation

Gauge user satisfaction with NPS®

Measure your overall customer experience and satisfaction with Net Promoter Score. Track over time and improve your user engagement.

Learn more about NPS®

Beamer is the most loved communication platform by product teams all across the globe.

520% Return on investment (ROI)

3x Improvement in user engagement

40% Reduction in customer churn

“

Prior to using Beamer Feedback, our customers were not actively involved in the product development process. They would often contact our support teams, unaware of already released features, and request them. However, since implementing feedback collection and sharing a public roadmap via Beamer Feedback, we have seen a significant decrease of 50% in support volume.

”

Mark de Jong CEO and Principal PM at Timewax