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Choosing the Best NPS Survey Tool for Your Business

A suitable NPS (Net Promoter Score) survey tool is a must-have investment in understanding your customers,

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Natasha Berman.

May 16, 2024

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Maximizing User Engagement with Effective Customer Service Feedback Surveys

Customer feedback surveys are the bread and butter of today’s product teams. It’s how you gain insights into

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Natasha Berman.

May 14, 2024

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Why the Best Startups Are Obsessed With Customer Feedback

The average software startup faces a mountain of challenges in their first few months, such as getting funding…

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Natasha Berman.

Apr 18, 2024

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Push Notification vs. In-App Notification: Which is the Winner in Terms of User Engagement?

You've poured your heart and soul into creating a fantastic app, but let's face it: in today's app...

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Natasha Berman.

Apr 15, 2024

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How Publishing a Changelog Can Help You Retain More Users

A high churn rate is every product and marketing team’s nightmare — without a strong and loyal user…

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Jen Chin

Apr 9, 2024

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6 Ways to Improve Customer Engagement and Reduce Churn

A “good” annual churn rate for SaaS companies, according to recent research published by the CFO Club, is…

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Natasha Berman.

Apr 9, 2024

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The Best Customer Feedback Management Tools for 2024

Imagine running a business, and your customers resemble a bustling room full of conversation.

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Natasha Berman.

Apr 5, 2024

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How can PLG Teams Build Better Products from User Feedback?

Learn what user feedback is, why it’s crucial, and how you can enhance your feedback process to elevate…

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Jen Chin

Feb 9, 2024

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Beamer Merger with Userflow: A Milestone Alliance for PLG Teams

When two leading providers of no-code product adoption and user engagement solutions..

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Natasha Berman.

Feb 7, 2024

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What are Release Notes? Explanation & FAQs

Learn how release notes provide valuable insights into the latest features, improvements, and bug fixes in each software…

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Jen Chin

Feb 5, 2024