Help Archive

Welcome to our Help Center. Here you'll find answers to the most common questions regarding Beamer, how to implement it, and how to manage your account.

Installing Beamer

How to install Beamer on your website or app? How to add Beamer as a menu item using our script? How to install Beamer on my WordPress account? How to add Beamer as a menu item using our WordPress plugin? How to install Beamer through Google Tag Manager How to install Beamer using our API? integration How to use Beamer with Intercom? How to add Beamer to Squarespace? How to add Beamer to Simvoly?

Pricing and subscriptions

Is Beamer really free? How to upgrade or downgrade NPS plans? Can I use a Beamer account on multiple websites? What are my payment options? How set and change a payment method? How to upgrade my account? How are Monthly Visitors calculated? Is there any limit for API requests? What is Beamer’s privacy policy? What are Beamer’s terms of service? Can I cancel my subscription?

Account

Can I use a Beamer account on multiple websites? How to manage multiple accounts? How to upgrade my account? How to use analytics on Beamer? What is the difference between basic and advanced analytics? How to change my password?

Creating Posts

How to create a post? How to edit a post? How to delete a post? How to copy a post? How to add a category to a post? starter How to highlight or pin a post?

Inserting content into posts

How to format a post? How to add a link to a post? How to insert videos? How to insert images? How to view a preview of my Beamer? What are comments and reactions? pro How to enable comments and reactions? How to change the order of my posts?

Manage your team

How to invite my team? How to assign roles and permissions? How to delete users?

Settings

How to change product name and description? How to send user data to the Beamer script? What is domain whitelist? How to use Domain Whitelist?

NPS

How to set up NPS using Beamer? How to customize NPS surveys? How to send NPS surveys by email or link? How to upgrade or downgrade NPS plans? How to change the default date of NPS Analytics?

Segmentation

pro What is user segmentation? pro How to use user segmentation? scale How to use advanced segmentation? How to use segment by URL integration How to connect Beamer and Segment

Feedback

How do I use Beamer Feedback? How do I set up the Idea Portal? How do I set up Public Roadmaps? pro How do I control who can vote on Ideas? pro Can you make an Idea or Comment visible to only a selected set of users? pro Can I share a Public Roadmap with customers or a selected segment? How do you create an Idea on behalf of a customer? How do you review or respond to Ideas and comments? How do you notify a customer once the status of the Idea is changed? pro Set a Priority Score for User Feedback How to Add a One-Click Feedback Button to your website pro How do I connect Zapier with Beamer Feedback?

Customization

How to customize in-app notifications? Can I change the Beamer icon on my website? How to change the appearance to fit my site? starter How to translate my posts in different languages? What can you change with appearance customization? How to use custom CSS to personalize Beamer’s appearance?

Notifications

How to customize in-app notifications? What are push notifications? How to get push notifications? pro How to setup and use push notifications? How to unblock notification permissions on any browser scale How to use single user notifications? How to use custom domain for push notifications?

Integrations

integration How to use integrations with Beamer using Zapier integration How to connect Beamer and Segment integration How to use Beamer with Intercom?