Mariano Xerez.
January 1, 1970
With a staggering 1.8 million apps on the App Store alone, grabbing users' attention is a constant battle. With countless notifications competing for a place on our lock screens, it's crucial for businesses to craft app push notifications that are not just relevant but also engaging.Push notifications can be an effective tool to boost user engagement, drive conversions, and cultivate loyalty. They serve as a direct communication channel that allows you to connect with users in real-time, keep them informed, and encourage them to take valuable actions within your app.However, crafting the perfect push notification can be challenging. You want to be informative without being intrusive and helpful without appearing spammy. In this article, we will help demystify the world of app push notifications, equipping you with innovative examples and best practices to inspire your strategy.
The content and tone of your push notifications will vary depending on the type of app you have. Let's explore some common app categories and how push notifications can be used effectively within each:
SaaS apps, like project management tools or productivity apps, rely on user engagement to maximize their value. Push notifications can be used to:
News apps, streaming services, and other entertainment apps leverage push notifications to keep users informed and engaged with their content.
E-commerce apps face stiff competition and need to constantly remind users about their products.
Now that we've explored how push notifications can be used across different app types, let's delve into the various formats you can leverage:
Personalization is the magic ingredient for crafting engaging push notifications. By tailoring content to individual user preferences and behavior, you can significantly boost impact.
Transactional notifications are important for apps involving purchases or account management as they keep users informed of crucial events. They act as a digital communication channel to ensure transparency and trust, keeping users in the loop.
Promotional notifications are powerful tools for driving user engagement. Crafting compelling messages that entice users with exciting offers can encourage them to explore an app's potential.
Informational notifications are a two-way street, keeping users informed about your app or service while fostering a sense of transparency. Use these messages to share important updates.
Geolocation-based notifications leverage the power of location to deliver targeted messages. By understanding a user's whereabouts, you can craft highly personalized experiences and incentivize them to engage with your app.
Behavior-triggered notifications can help you re-engage inactive users, reward loyal customers, and nudge them toward completing actions within the app based on their past behavior.
Now that you're familiar with the various types of push notifications, let's explore some key strategies to maximize their effectiveness and boost user engagement:
Personalization is no longer a perk; it's the cornerstone of creating engaging content within your app. By tailoring content to individual user preferences and behavior, you can unlock a deeper level of engagement and transform passive app users into active participants. Here's how to leverage user data to craft truly personalized content:
Timing is a crucial (yet often overlooked!) aspect of crafting effective push notifications. An unimportant message sent at 3 AM is unlikely to resonate with users. Here's how to ensure your notifications reach users when they're most receptive and ready to engage:
When it comes to push notifications, A/B testing is your secret weapon, allowing you to experiment and continuously refine your notifications for optimal user engagement. Here's how to leverage A/B testing to unlock the full potential of your messages:
A clear and concise call to action in every notification is the final push that transforms passive awareness into active engagement. This is your chance to tell users exactly what you want them to do after reading the notification. Here's how to create the perfect CTA:
Cut through the noise by focusing on value. Craft messages that resonate with your users' needs and highlight how your app can improve their lives. Here's how to prioritize value in your push notifications:
Segmented targeting allows you to deliver tailored messages that resonate with specific user groups, dramatically increasing their relevance and effectiveness. Here's how to leverage segmentation for impactful notifications:
Effective push notifications are more than just informative updates – they can be powerful tools for driving conversions within your app. Here are some best practices to keep in mind:
Push notifications can be a powerful tool to drive user engagement and conversions within your app, but they are a double-edged sword. Poorly crafted notifications can annoy users and lead to app uninstalls. Let's take a look at some of the best push notification examples that can help boost conversions.
This Netflix push notification is a masterclass in building anticipation for a new season of a popular show. The notification caps it all off with a clear call to action, "Watch the Trailer," which makes it easy for users to engage with the content.
The Bump's push notification personalizes the message with a friendly "Hi Mom!" greeting, instantly connecting with the user. It then dives into informative and engaging content, which caters to a pregnant woman's natural curiosity about her baby's growth. By providing valuable and timely information, the notification implicitly reinforces the app's purpose: keeping moms informed about their baby's journey.
This ASOS notification is a well-crafted example of post-purchase engagement. By combining personalization, positive reinforcement, and a clear request with a benefit, the notification effectively encourages customer engagement in a concise and non-intrusive manner.
Airbnb's push notification cleverly combines a timely reminder with social proof and a touch of urgency to nudge users toward completing their booking.
Amazon's delivery notification prioritizes clear and concise delivery confirmation. It informs the user of exactly what was delivered. This detailed description offers transparency about the contents, which can be helpful for some users who might appreciate knowing precisely what arrived at their doorstep.
By combining friendliness, informative content, and a clear next step, Duolingo's notification effectively motivates users to engage with language learning within the app.
The push notification from TheLADBible aims to re-engage dormant users by using a humorous approach. The message uses a lighthearted tone with the question "Have you got a side app or something?" This playful inquiry adds humor to the message, which could potentially disarm users and make them more receptive.
This timely notification effectively uses a weather event to promote relevant products and position Dunkin' Donuts as a helpful solution, making it a strong example of a location-aware and urgency-driven push notification.
H&M's push notification cleverly leverages a recent purchase to nudge users towards potentially making additional purchases. While the effectiveness might depend on individual shopping habits and the initial interest in completing an outfit, H&M's notification offers a well-executed example of using a strategic after-purchase suggestion to drive further sales within the app.
Google's appointment notification is designed to prioritize both timeliness and user convenience. It serves as a clear and actionable reminder for users.
Headspace's notification offers a relatable perspective on meditation and suggests the app as a solution for achieving inner peace.
Songkick's notification offers a personalized location-based concert discovery experience. It notifies users that "9 of your tracked artists" are playing nearby, which piques their interest in potential upcoming shows. The notification includes a clear call-to-action (CTA) to "Check them out!" which makes exploring concerts within the app effortless. Overall, the combination of personalization, urgency, and a clear CTA makes this notification very effective.
CBS capitalizes on the excitement surrounding the Super Bowl with a push notification designed to drive viewership for their streaming platform and sports channel. While its effectiveness hinges on the user's interest in football, for fans of the sport, this notification effectively leverages a timely sporting event to drive viewership toward CBS's platforms.
Hinge's push notifications use social validation and a clear call to action to encourage engagement in their dating app.
This mobile banking app prioritizes user security and awareness with a timely push notification geared toward travelers. This provides specific instructions on how to contact the bank and what information to share, making it easy for users to take action and potentially avoid any issues with their accounts while traveling internationally.
Minibar has come up with an effective way to promote its alcohol delivery service by sending a push notification on Election Day. The notification directly mentions "#ElectionDay," which makes the user aware of the event and the emotions surrounding it. The notification then suggests a call to action, "choose bubbles," which encourages users to unwind after voting by selecting champagne or sparkling wine.
KAYAK entices travel enthusiasts with a price-focused push notification highlighting a discounted flight deal. The clear display of price reduction creates a sense of urgency for users who might be interested in booking at this lower price.
Swarm's notification combines social connections with location awareness by mentioning a friend at an interesting location in the user's city, which can spark interest and FOMO.
This notification is sent at an opportune moment and connects a current event with the user's interest in particular products. It subtly recommends a handpicked collection of products without directly stating it, implying a benefit for users who wish to explore this topic.
Amazon Prime Video celebrates Black History Month with a push notification that goes beyond a typical one-month focus. Overall, Amazon Prime Video's notification is effective due to its timeliness, cultural awareness, and inclusive message that caters to a broad audience.
Words With Friends uses a sense of urgency and social pressure to nudge users towards playing the game. Generally, Words With Friends' notification is a common strategy to boost user engagement.
House of Fraser's push notification cleverly entices users with a playful message about their sale. A strong call to action is delivered with a simple ">>>," guiding users towards the sale seamlessly. This playful and informative approach can be a great way to engage users and drive traffic toward House of Fraser's sale.
Beauty Bay tempts beauty enthusiasts with a tiered discount promotion in their push notification. The structure clearly outlines the savings available, making it easy for users to understand the potential benefits. A strong call to action follows, "Use code: SAVENOW," which guides users on how to redeem these discounts. The confident tone, starting with "Just thank us later," adds a touch of playfulness to the message, potentially making the offer even more enticing.
Wired's timely news alert uses a captivating headline and technology focus to inform its target audience about the latest news in AI.
DoorDash keeps users informed and in control with a helpful push notification about their food delivery. The notification includes a photo, which adds value, especially when delivery instructions might be unclear, or the location could be ambiguous. Overall, the notification conveniently delivers all the necessary information within the app, saving users the hassle of searching for updates.
Starbucks extends a warm welcome with a personalized push notification reminding you about "Happy Hour today at 3 p.m." This friendly approach creates a sense of connection and makes users feel valued. The notification also highlights a specific promotion, "Happy Hour," which might be particularly enticing for users looking for deals or an afternoon pick-me-up.
The combination of reminders, value highlights, discount offers, and a clear CTA creates a user-friendly push notification that can effectively drive sales for BOXED by recovering abandoned carts.
Peloton's push notification leverages a strong value proposition with a free trial, a sense of urgency through the limited-time offer, and a concise and informative message. This combination can be effective in attracting new users and driving subscriptions to the Peloton App.
FurnFab's push notification is welcoming, offers a clear value proposition with a discount, and includes a specific CTA.
Pizza Hub's notification effectively combines personalization, a relatable prompt about cravings, and a clear value proposition with a discount and a straightforward CTA.
From enticing discounts to timely news updates, well-crafted push notifications can enhance the overall user experience and further drive engagement.By following these best practices and leveraging a powerful push notification platform like Beamer, you can craft push notifications that are not only informative and engaging but also drive real business results. Beamer offers a suite of features designed to streamline the process of creating, managing, and scheduling your push notifications.Ready to create notifications that get noticed? Sign up for a free Beamer trial today and discover how our platform can help you unlock the full potential of mobile app communication.
Mariano Xerez.
Lead Designer
Mariano is a multimedia designer and all-around nerd born in Chile but currently based in Buenos Aires, Argentina. He loves to write CSS, producing videos, playing RPGs, and designing book covers. SaaS marketer based in Vancouver, BC :bandera-ca:. She is passionate about transforming customers into champions and ridding the world of boring product updates.
This article is about Customer Engagement + customer feedback + Product Management + User Engagement + User Feedback
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