How to remove users from User Segmentation (Basic Segmentation)?

To remove users from a specific segment, you can update the filter parameter in the embedded script. If, for example, your current filter is filter: 'test1;test2' and you want to remove the ‘test2‘ segment, you should change it to filter: 'test1'. This will effectively remove ‘test2‘ for those users.

Alternatively, you can set the filter to an empty string, like filter: '', to clear any existing filters. Since filters are updated in real-time, these changes will be reflected immediately when users visit your website.

If you want to avoid mistakenly segmented users from receiving notifications, consider assigning a new filter. For example, you could switch from ‘test1‘ to ‘test_1‘ and use this new filter for the correct users. Notifications targeted to ‘test_1‘ will not reach users who were previously assigned ‘test1‘.

For more information on using user segmentation, check out this documentation: How to Use Segmentation.

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